Edumojo – ERP – Application – Privacy Policy

EduMojo App Privacy Policy

Effective Date: 01^st June 2024

Last Updated: 01^st June 2024

Introduction

Nectere Solutions LLP (“we,” “us,” or “our”) operates the EduMojo app, a comprehensive education ERP solution designed to automate school and college processes. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our application. By using EduMojo, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

• Personal Information

• Students: Name, date of birth, address, gender, grade level, student ID, photos, and health information.
• Parents/Guardians: Name, contact information (phone number, email address), address, relationship to the student, and occupation, ID proof.
• Staff/Teachers: Name, contact information, job title.

• Academic/Educational Information

• Academic records, including grades, test scores, attendance records, disciplinary records, and special education needs.
• Class schedules, assignments, and performance feedback.

• Device Information

• Device Information: Information about the device you use to access the app, such as device type (smartphone, tablet, computer), operating system (iOS, Android, Windows, macOS), device model, and browser type/version.
• IP Address: The Internet Protocol (IP) address used to connect your device to the internet.
• System Activity: Logs related to system activity, including error reports, crash data, and system performance metrics.

• Usage Data

• App Interactions: Details about your interactions with the app, such as the features you use, the time spent on different sections, and your navigation paths within the app.
• Access Times and Dates: Records of when you access the app, including login and logout times.
• Clickstream Data: Information about the pages/screens viewed, the links/buttons clicked, and other user interface interactions.
• Session Duration: The length of time spent in each session using the app.

• Payment Information

• Payment records for tuition fees, and other school-related expenses.
• Credit card information, bank account details, transaction history, and billing address.

• Gallery Access Information

• Purpose: To enable you to upload photos or videos as part of your user profile, assignments, or for sharing with other users (e.g., teachers or parents). We may also need permission to save files to your gallery, such as downloading assignments or educational resources.
• Read Access: We access your gallery to allow you to select the files you want to upload. We may display thumbnails or previews of the media files stored in your gallery within the app interface.
• Write Access: We save files such as images, videos, or documents to your gallery when you choose to download or save content from the app.
• Scope of Access: We only access your gallery when you explicitly choose to upload or download media. We do not access, modify, or use your gallery data without your permission.
• No Automatic Access: The app does not automatically access your gallery in the background; it only does so when you perform specific actions that require this access.

2. Data Collection Methods

• Direct Interactions

• You may provide us with your personal, contact, and educational data by filling in forms, sending emails, or through other direct interactions within the app.

• Automatic Collection

• Usage Data is collected automatically through the app as you interact with it. This may involve the use of cookies, web beacons, and similar tracking technologies.

• Third-Party Services

• We may use third-party services (e.g., Google Authentication, Payment Gateway) to help with authentication and payments within the app. These services may also collect and store usage data.

3. Purpose of Data Collection

• Student Information Management

• Purpose: To maintain accurate records of student personal details, academic performance, attendance, and health information.
• Data Collected: Name, date of birth, address, gender, grade level, student ID, photos, and health information.

• Parental Communication

• Purpose: To facilitate effective communication between the school and parents/guardians regarding student progress, school events, and emergency notifications.
• Data Collected: Parent/guardian contact information, communication, consent forms.

• Attendance Monitoring

• Purpose: To monitor student attendance, identify patterns, and manage absenteeism.
• Data Collected: Attendance records.

• Academic Tracking and Reporting

• Purpose: To track and analyze student academic performance, provide feedback, generate report cards.
• Data Collected: Grades, assessment results, teacher comments.

• Health and Safety Management

• Purpose: To ensure the health and safety of students by tracking medical information and managing emergency contacts.
• Data Collected: Health records, allergy information, emergency contact details.

• Administrative Functions

• Purpose: To streamline administrative tasks such as enrollment, billing, and resource allocation.
• Data Collected: Enrollment forms, financial information, resource usage logs.

4. Data Sharing

• With Third-Party Service Providers

• We may share your data with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, and hosting services. These third parties are required to use your data only for the purposes specified and are obligated to protect your data.

• With Educational Institutions

• Relevant data may be shared with your school or institution for educational and administrative purposes.

• With Legal Authorities

• We may disclose your data to legal authorities if required by law or to protect our legal rights.

• International Data Transfers

• Your information may be transferred to, and maintained on, servers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ from those in your jurisdiction. We ensure that data is encrypted and securely handled during these transfers.

5. Data Security

• Encryption

• Data in Transit: We use Secure Socket Layer (SSL) or Transport Layer Security (TLS) protocols to encrypt data transmitted between your device and our servers.
• Data at Rest: Sensitive data stored on our servers is encrypted using industry-standard encryption algorithms to protect it from unauthorized access.

• Access Controls

• Authentication: We ensure that only authorized users can access the app through secure login procedures.
• Role-Based Access: Access to sensitive data is restricted based on user roles and responsibilities. Only authorized personnel have access to certain types of data.

• Secure Software Development

• Our app follows secure coding practices and undergoes regular code reviews to identify and mitigate security vulnerabilities.
• We implement security patches and updates promptly to address any newly discovered threats.

• Data Backup and Recovery

• We perform regular data backups to ensure that user data can be recovered in case of accidental loss or disaster.
• Our backup systems are also protected using encryption and access controls.

• User Responsibilities

• Account Security: Users are responsible for maintaining the confidentiality of their account credentials and should notify us immediately if they suspect any unauthorized use of their account.
• Updating Information: Users should ensure that their personal information is kept up-to-date to help us maintain accurate records and provide effective security.

• Third-Party Services

• We work with reputable third-party service providers who adhere to strict data protection and security standards.
• These third parties are required to implement appropriate security measures to protect user data and are not permitted to use the data for any unauthorized purposes.

6. User Rights

• Accessing Your Data

• Users can access their personal and academic details by logging into their account.

• Modifying Your Data

• Users can modify their personal details through the ‘Profile’ section of the app.

• Deleting Your Data

• Users do not have the permission to delete their data directly. Requests for data deletion can be directed to our support team.

• Data Retention

• We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

7. Contact Information

For any privacy-related concerns or queries, please contact us at:

• Email: info@nectere.in
• Address: 808, Amar Neptune, Baner Road, Pune-411045

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via email and/or a prominent notice on our app prior to the change becoming effective. You are advised to review this Privacy Policy periodically for any changes.

9. Third-Party Services

We use third-party payment processors to handle payments securely. We do not store your payment card details. We work with reputable third-party service providers who adhere to strict data protection and security standards. These third parties are required to implement appropriate security measures to protect user data and are not permitted to use the data for any unauthorized purposes.